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Kaiser in the News
Kaiser Permanente leads fully insured commercial health plans in employer satisfaction
OAKLAND, Calif. — Kaiser Permanente announced today that employers ranked the organization’s health plan the highest for two consecutive years among fully insured commercial health plans in the J.D. Power and Associates 2012 U.S. Employer Health Insurance Plan Study SM. The organization received high marks in key factors that affect employer satisfaction such as account servicing, problem resolution, program offerings, cost and employee plan service experience.
Kaiser Permanente Hospitals Among the Safest in the Nation
WASHINGTON, D.C. — Nearly all Kaiser Permanente hospitals (pdf) have been given an A rating for patient safety — and none lower than a B — in a new national report card issued Wednesday by The Leapfrog Group. While Kaiser Permanente hospitals were rated among the safest in the country, hospitals nationwide fared far worse. Of the more than 2,600 hospitals that were graded in the report, nearly half (47 percent) received a C grade or lower. In California, it was a similar story. Of the 264 hospitals in California that were rated, 109 (or 41 percent) received a C grade or lower. The complete list of Leapfrog Hospital Safety Score results can be found at www.hospitalsafetyscore.org .
Health Plan Options
You were really great on the telephone. You were ‘very’ patient, and very knowledgeable regarding options and costs. I appreciate that; it’s often hard to find those skills these days.
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